Terms of Service - INCI Preferences

Introduction

Welcome to INCI Preferences (“Service”, “we”, “our”, “us”), a web application available at incipreferences.app. These Terms of Service (“Terms”) govern your use of our Service. By accessing or using the Service, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use the Service.

Service provider

The Service is provided jointly by Łucja Leśna and Oliwia Natzke.

Contact: contact@incipreferences.app

Description of the Service

INCI Preferences is a web application that provides personalised analysis of cosmetic product ingredients based on user-defined preferences. The main features include:

personalised ingredient classification (safe, moderate, unsafe),
a cosmetic product database with search and filtering,
personalised product recommendations,
a similar product finder (dupes),
OCR-based ingredient scanning from photos,
favourite products management.

Eligibility

To use the Service, you must be at least 16 years old. By using the Service, you represent and warrant that you meet this age requirement.

If you are under 16, you may only use the Service with the consent and supervision of a parent or legal guardian.

Account registration

To access certain features of the Service, you must create an account. When registering, you agree to:

provide accurate and complete information,
choose a secure password,
keep your login credentials confidential,
take responsibility for all activities that occur under your account,
notify us immediately of any unauthorised access to your account.

We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

Free service

The Service is provided free of charge. We do not charge any fees for account registration, using the analysis features, or accessing recommendations.

We reserve the right to introduce paid features in the future. Users will be notified in advance of any changes to the pricing model.

User-generated content

Users may add information about cosmetic products to the Service, including product names, brands, and ingredient lists. By submitting this content, you:

confirm that you have the right to submit this information,
grant us a non-exclusive, royalty-free licence to display, distribute, and use the content within the Service,
understand that submitted content becomes publicly available in the Service,
agree not to submit false, misleading, or inaccurate information.

We reserve the right to remove content that violates these Terms without prior notice.

Acceptable use

When using the Service, you agree not to:

use the Service for any illegal purposes,
attempt to gain unauthorised access to the Service or its systems,
interfere with or disrupt the Service or its servers,
use automated systems (bots, scrapers, crawlers) without our permission,
submit spam, malicious content, or offensive material,
impersonate other users or entities,
collect data about other users without their consent,
reverse engineer, decompile, or attempt to extract the source code of the Service,
use the Service to violate the intellectual property rights of others,
overload the Service infrastructure with excessive requests.

Intellectual property

The Service, including its design, code, algorithms, and features, is the property of the Service providers and is protected by applicable intellectual property laws.

Product information (names, brands, ingredient lists) submitted by users remains in the public domain within the Service and may be used by other users for personal analysis purposes.

Informational nature of the Service

Important: INCI Preferences is an informational and educational tool. The Service:

does not provide medical, dermatological, or professional advice,
does not replace consultation with a qualified healthcare professional,
does not guarantee the accuracy of ingredient safety assessments,
bases its analyses on user-defined preferences, not on scientific studies.

If you experience skin problems, allergic reactions, or have concerns about cosmetic products, consult a qualified dermatologist or healthcare provider.

Accuracy of information

While we strive to maintain accurate product information, we cannot guarantee that all data in the Service is complete, accurate, or up to date. Product formulations may change over time. Always verify ingredients on the actual product packaging.

User-submitted product information has not been verified by us. We are not responsible for the accuracy of user-generated content.

Limitation of liability

To the maximum extent permitted by law, we shall not be liable for:

any allergic reactions, skin issues, or health problems resulting from the use of cosmetic products analysed through the Service,
inaccurate or outdated ingredient information,
service interruptions, technical errors, or data loss,
actions taken based on Service recommendations,
third-party services integrated with the Service (hosting, database providers),
indirect, incidental, or consequential damages.

The Service is provided “as is” and “as available” without warranties of any kind, either express or implied.

Third-party services

The Service uses third-party providers for hosting, database management, content delivery, and email forwarding (Railway, Supabase, Cloudflare). Your use of the Service is also subject to the terms and privacy policies of these providers.

Data protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal data in accordance with the GDPR.

Account termination

You may delete your account at any time through your profile settings. Upon deletion, all your personal data is permanently removed from our database.

We reserve the right to suspend or terminate your account if you violate these Terms, engage in fraudulent activities, or misuse the Service.

Service availability

While we strive to keep the Service available at all times, we do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:

scheduled maintenance,
technical issues,
third-party service outages,
circumstances beyond our control.

We reserve the right to modify, suspend, or discontinue the Service at any time without prior notice.

Changes to the Terms

We reserve the right to modify these Terms at any time. Significant changes will be announced in the Service. Continued use of the Service after changes are posted constitutes acceptance of the new Terms.

We recommend reviewing these Terms periodically to stay informed of any updates.

Governing law

These Terms are governed by the laws of Poland and applicable European Union regulations, without regard to conflict of law principles.

Any disputes arising from the use of the Service shall be resolved by the competent courts in Poland, unless mandatory consumer protection laws provide otherwise.

Consumer rights

If you are a consumer in the European Union, you retain all rights granted to you under applicable consumer protection laws, which cannot be waived or limited by these Terms.

You have the right to submit complaints to consumer protection authorities in your country of residence.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Contact

For questions regarding these Terms of Service, please contact us:

Email: contact@incipreferences.app
Service address: incipreferences.app

Entire agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and the Service providers regarding your use of the Service.